The widespread adoption of IP protocol has transformed the way businesses communicate, both internally and externally. But the poor service delivered by the increasing number of ‘fly by night’ VoIP service providers is tarnishing the reputation of the industry.

As well as this, there are several arguments to suggest that VoIP is a potentially dangerous security environment, and that many users do not fully understand the risks involved with Internet telephony.

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The eruption of both social media sites and their popularity has coincided with another digital phenomenon. Undergrads are now taking some or all of their courses online, and schools are slowly but surely adapting their instruction modes to blend with their students’ communication habits. One of the more promising marriages of social media and instruction is the targeted delivery of content and resources through audio-visual chat features, making the pursuit of a bachelor degree a more personal, collaborative process. Here are a few examples of how social media is shaping the college experience and growing the value of social media as an accepted part of everyday interaction.